Slack Product Head on Growing with Empathy

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About the Session

How do you drive meaningful growth for your product? Slack Product Head Jules Walter shares frameworks he used to drive growth. He takes a stand against traditional approaches of scaling using a test and repeat approach. Instead, he advocates first developing a deep understanding of the problems preventing growth, and then using a structured approach to identify the best experiments to tackle those problems.

About the Speaker

Jules leads the Monetization Team at Slack. He has been a key contributor to Slack’s unprecedented growth in his over two years with the company. Prior to his work on monetization, Jules spearheaded the Mobile Growth Team. His team’s work resulted in measurable improvements to new user onboarding and activation on mobile. He is passionate about improving diversity in tech and serves on the Board of, a nonprofit building the largest pipeline of high-performing, underrepresented software engineers in the industry.

Products That Count is one of the largest communities of product managers, leaders and entrepreneurs in the world. It provides insider access to founders and C-level execs such as Netflix Product VP, Crossing the Chasm legendary author, Trulia Founder, or Lyft CMO, via speaker series, podcasts, and invite-only executive retreats. Partners include WeChat, Yelp, LeanPlum, Pragmatic Marketing, and StartupDigest. Its venture arm, Mighty Capital, invests in companies building products that count once they have demonstrated product/market fit.