Microsoft Product Director on Customer Experience Insights for PMs
It’s easy for product managers to get laser-focused on a singular growth metric (such as engagement or user conversion). That said, you can lose sight of your product’s big picture value – especially when it comes to keeping your customers happy. How can you stay focused on your users and drive your business forward at the same time? Microsoft Product Director Gail Giacobbe discusses how PMs can operate like customer experience managers to drive business growth by anchoring their priorities around the customer journey.
- Unique perspectives from featured VP/C-suite products executives
- Networking before and after the session
- Give a shoutout if you’re hiring or looking for a job
- Yummy dinner and drinks from local favorites - on us, of course!
- Ticket prices cover the cost of producing this program which supports our mission to enable everyone to build better products