Microsoft Product Director on Customer Experience Insights for PMs

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Sales end on October 9
Microsoft Product Director on Customer Experience Insights for PMs

It’s easy for product managers to get laser-focused on a singular growth metric (such as engagement or user conversion). That said, you can lose sight of your product’s big picture value – especially when it comes to keeping your customers happy. How can you stay focused on your users and drive your business forward at the same time? Microsoft Product Director Gail Giacobbe discusses how PMs can operate like customer experience managers to drive business growth by anchoring their priorities around the customer journey.

Event program
  • Unique perspectives from featured VP/C-suite products executives
  • Networking before and after the session
  • Give a shoutout if you’re hiring or looking for a job
  • Yummy dinner and drinks from local favorites - on us, of course!
  • Ticket prices cover the cost of producing this program which supports our mission to enable everyone to build better products
About the Speaker

Gail Giacobbe

Microsoft Product Director
Gail Giacobbe is a Director of Product & Data Science at Microsoft - focusing on the company’s experience & devices organization that provide organizations with tools to scale their business. Prior to joining Microsoft, Gail was VP Product at GoDaddy and led product teams at Skype - along with over a decade at Microsoft working on their Office product team. Gail holds a Master’s Degree from Brown University and currently lives in Seattle.

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