Creating People Focused Tech Products: Listen For A Dialogue

Mozilla Chief R&D Officer on Creating People Focused Tech Products (Part 2) One of my partner's product partners has this nice quote

Customer Experience Insights For PMs: Know Your Customer and 3 Big Questions

Microsoft Product Director on Customer Experience Insights for PMs (Part 3) I don't know if anyone else has had this horrible experience.

Innovating With Low-Velocity Products

Zillow fmr Product Lead on Low-Velocity Products (Part 3) Unlike many products that you use every day, low-velocity products present

Low-Velocity Products: Simplifying Complex Problems

Zillow fmr Product Lead on Low-Velocity Products (Part 2) More than any other factor, the most interesting aspect of managing low-velocity

Zillow fmr Product Lead on Low-Velocity Products

Low-Velocity Products: What's Your Frequency? This may seem a little odd, but I'm going to start by asking a question about something you

Design Thinking: Mobility As A Service (MaaS)

Expedia fmr Product VP on Design Thinking (Part 3) Since I launched Migo, I have operated in the unique world of "mobility as a service"

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Design Thinking: Solving The Paradox of Choice

Expedia fmr Product VP on Design Thinking (Part 2) I realize that the paradox of choice presents several challenges. It is a concept that

Expedia fmr Product VP on Design Thinking

Design Thinking: Paradox of Choice Today, product managers are confronted by the "paradox of choice" in design thinking. First developed

Coinbase CPO on Design Thinking

Disrupting Industries With Design Thinking Before the Great Fire of London in 1666, fire insurance was not viewed as a necessity for

Protection From Villains In Design Thinking

Google UX Lead on Design Thinking (Part 3) We have an ethical responsibility to guard our well-intentioned products and users against bad

Design Thinking Challenges: Users vs. Villains

Google UX Lead on Design Thinking (Part 2) We do our best to bring great products into the world through the design thinking process. Most

Google UX Lead on Design Thinking

Today’s Leading Voices in Design Thinking Ethics If you are a product designer, you won't see the terms “design ethics” or