Building Healthcare Products

http://traffic.libsyn.com/productsthatcount/Product_Talk_Samantha_Scott_Sara_Wajnberg.mp3 Introduction We recently sat down with

Yelp Head of Data Science will discuss Product Management for Data Science on Jan. 22 in SF

Yelp’s Head of Data Science will be speaking in San Francisco on January 22, discussing Product Management for Data Science. The

Bluedot Co-Founder on Creating A Geofencing Product (Part 3)

Looking to the future  Instead of reacting in real-time to how a customer is behaving right now, I’m trying to figure out if

Defining Personalization in B2C Software Products

Personalization in B2C Software Products has been a hot topic in Product Experience and Marketing for many years.  Users have come

Customer Experience Insights For PMs: The Crucial Moment of Truth In A Customer Journey

Microsoft Product Director on Customer Experience Insights for PMs (Part 2) High-Level Journey Map So with that in mind, I want to talk

Microsoft Product Director on Customer Experience Insights for PMs

Customer Experience Insights for PMs: Importance of Customer Retention Customer experience is a term that gets thrown around a lot. It

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Customer Feedback: Acting On Mechanisms

Expedia Fmr. Product Lead On Managing Customer Feedback Loops (Part 3) I'd like to give some framework on how to act on customer

Customer Feedback: Using Journey Maps

Expedia Fmr. Product Lead On Managing Customer Feedback Loops (Part 2) You can learn more about customer feedback loops by going to a

Product Users: The Lifecycle For Platform Building

Oscar Health Product Lead on Understanding Product Users (Part 3) For ecosystem platform building, after forming the hypothesis we move

Product Users: Ecosystem Platform Strategy

Oscar Health Product Lead on Understanding Product Users (Part 2) In order for Oscar to coordinate such a wide variety of product users,

Oscar Health Product Lead on Understanding Product Users

Product Users: Start With The Journey Four years ago, I joined a young ambitious startup called Oscar that was tackling health

CognitiveScale Product VP on The Maturation of AI Tech

http://traffic.libsyn.com/productsthatcount/Products_That_Count_Jon_Richter.mp3 Introduction   AI Tech: Augmented

Customer-Centric Audience Insights & Data Diversity

The Customer-Centric Platform Mindset

Vrbo CPO on Using Data To Be Customer-Centric (PART 2) How do you listen to your customers? Furthermore, how does a platform

Vrbo CPO on Using Data To Be Customer-Centric

Data + Platform = Customer-Centric To create customer-centric products and delightful experiences, data must be central to your strategy.

JUUL Labs fmr CPO on Customer Personas

Customer Personas: Learn To Hate Your Product Wait, did I say...learn to hate your product?!? How could you say such a thing? But,

E-Commerce: Building Long-Term Loyalty

Shutterstock Product VP on E-Commerce Growth (Part 3) Building a successful e-commerce product is all about retaining customers. Simply

Product Research: Expand Your Current Product

Microsoft fmr Product Lead on Product Research (Part 3) It's easy to say that having an established product and budget to burn would

E-Commerce: Moving Through The Funnel

Shutterstock Product VP on E-Commerce Growth (Part 2) If you're managing an e-commerce product, you need to drive customers toward a

Product Research: Budget To Build From Scratch

Microsoft fmr Product Lead on Product Research (Part 2) Sometimes, product managers actually have some budget at their disposal to

Microsoft fmr Product Lead on Product Research

Product Research: Enhancing Product Without Budget Throughout my career, I've been fortunate to work in a variety of organizations that

JUUL Labs fmr CPO on Passionate Customers

Identifying Your Passionate Customers Do you know who your most passionate customers are? They may not be the ones who spend the most

The Fundamentals of Quality Voice Products

Alexa fmr UX Product Lead on Building Voice Products (Part 3) In many ways, the best practices for creating voice products that

Voice Products: Modern Innovation, Opportunities For More

Alexa fmr UX Product Lead on Building Voice Products (Part 2) Today, we interact with voice products on virtually a daily basis. It's

The Essential Drivers of Voice Technology

Headspace Product VP on Voice Technology (Part 3) Going beyond the rapid adoption of products that are powered by voice technology, it's

Voice Technology: Speed, Accuracy, Everywhere

Headspace Product VP on Voice Technology (Part 2) When you think about the devices that you use every day, voice technology now plays a

Doppler Labs fmr CEO on Wearable Technology

Wearable Technology: Balancing Innovation & Culture When I set out to start what became Doppler Labs, I didn't know anything about

Headspace Product VP on Voice Technology

Voice Technology: Modernizing Original Communication It's time to go all the way back to the very beginning. Prior to the advent of

Alexa fmr UX Product Lead on Building Voice Products

Voice Products: It's All About Cultural Context When talking about voice products, it's important to consider the motivation for using

How To (Really) Measure E-Commerce Success

Nordstrom Tech SVP on E-Commerce (Part 3) Through the years, conversion rate tends to be the most common measurement for e-commerce

Balancing E-Commerce Tech In Retail Experience

Nordstrom Tech SVP on E-Commerce (Part 2) While e-commerce brings advantages to the purchase experience, there are plenty of

Nordstrom Tech SVP on E-Commerce

Balancing E-Commerce With Brick & Mortar Retail For years, the transaction process at traditional retail stores has followed a linear

Design Thinking For Crypto’s Future

Coinbase CPO on Design Thinking (Part 3) Are you familiar with ”crypto kitties?” These are collectible items based on crypto

Design Thinking: Today’s Cryptocurrency

Coinbase CPO on Design Thinking (Part 2) Today, our global financial system supports billions of people every day. While we are very

Inc 30 Under 30 on Creating Addictive User Products

Inc. Magazine 30 Under 30 and Envested founding CEO Isa Watson shares key concepts that allowed her to create an intuitive platform

NYT Leader on Product Development

The Foundation for New Product Development Discussing innovation through product development can involve many different teams. At The New

Mastering Voice and Conversational User Experiences

So what’s so special about voice and these conversational experiences? How did we end up here? Well if you think about it, voice

Apple Music fmr VP on Product Design

There’s More To Product Design Than Just Data When it comes to product design, using data is pretty much a given at this point. We

Hearing About Accounts, Listening for Segments

This article was originally published on mironov.com by product leadership guru Rich Mironov in August 2017. In a well-run

Competitive Intelligence Gathering Through Win/Loss

This article by Rich Nutinsky originally appeared on pragmaticmarketing.com, your go-to-tool for all things product. Subscribe

Dropbox Product Head on Crafting an Authentic Product Strategy

How do you go about building a great product? Being today's “Uber for X” works great, some of the time. But following the path of

Netflix fmr-Product VP Gib Biddle on how to go from strategy to execution

Product Strategy and Execution How do you reconcile vision and execution? Netflix Former Product VP Gibson Biddle shares the two models

Sorry Silicon Valley, you don’t need more data. You need a story.

When I meet product experts, they almost always say they rely on data and analytics to give them the hard evidence needed to build

Game-thinking Guru Amy Jo Kim on Accelerating Early Product Design

http://traffic.libsyn.com/productsthatcount/Amy_Jo.mp3 Introduction Note: This podcast has some minor sound issues, our apologies

Let’s Abandon Customers and Users

This article was originally published on mironov.com by product leadership guru Rich Mironov on August 8, 2017. His article is a

Portigal Consulting Founder on User Experience

http://traffic.libsyn.com/productsthatcount/Call_2017.05.22_14.04.15.mp3 Introduction The art of listening is critical for product

Oculus Head of Product Design Engineering on How to Turbocharge Product Development

Turbocharge Product Development Master the art of prototyping by learning six core principles honed by Oculus Design Engineering Head

CharlieHR Founding CEO Rob O’Donovan on Building Consumer-Centric Business Software

Building Workplace Software Why do we have different standards for our tech products dependent on context? Why do we expect beautiful

Warby Parker fmr CPO on Personalization

Personalization Is All About Perspective You've probably heard the term "personalization" come up at your organization in recent years.

Sunday Times fmr Product Head Paul Jackson on Making Anyone Use Your Product

Make Anyone Use Your Product The success of a product is increasingly defined by the 'why' someone will use a product, over the 'how' it

Brilliant Director of Product on E-Commerce

http://traffic.libsyn.com/productsthatcount/Call_2017.04.17_12.11.31.mp3 Introduction Gaurav Hardikar is an e-commerce innovator

Pandora Head of Product Mgmt Katherine Kornas on Personalization

http://traffic.libsyn.com/productsthatcount/Call_2017.03.13_14.37.57_new.mp3 Introduction About the podcast: In this interview,

Hilton CMO Stuart Foster on How to Make Brands Stand Out

http://traffic.libsyn.com/productsthatcount/Call_2016.08.16_15.15.34.mp3 Introduction About the Podcast: Stuart Foster talks

Chief Product Officer at LiveRamp Anneka Gupta on Building Customer Relationships

http://traffic.libsyn.com/productsthatcount/PTC_podcast_Anneka_Gupta.mp3 Introduction About the podcast: In this podcast, Anneka

Yelp Product Designer Clara Nam on iterating successful products

http://traffic.libsyn.com/productsthatcount/Call_2016.12.05_09.48.21.mp3 Introduction About the guest: Clara Nam has an extensive

Product Management Guru Marty Cagan on Making Impactful Products

http://traffic.libsyn.com/productsthatcount/Call_2016.08.30_09.06.50.mp3 Introduction How can products make a bigger impact

Google AI VP on AI Products

AI Products: Using Data Effectively We live in an increasingly mobile-first world. People are using mobile technology on a daily basis in

ProdPad Head of Customer Success Andrea Saez on user on-boarding

http://traffic.libsyn.com/productsthatcount/Call_2016.07.15_08.38.42_1.mp3 Introduction About the guest: Andrea is Head of

Product visionary Kintan Brahmbhatt on The Amazon Way

Amazon started as an online book store and today, it's a leading retailer and cloud computing giant. What are the secrets behind

Netflix ex-Product VP Gib Biddle on Netflix from Good to Great

Taking Netflix From Good to Great How do you build products and brands people love? Netflix' ex-VP Product, Gib Biddle, shares how his

Building Mobile Products That Count

This article originally appeared in the Huffington Post at this

The five personalization filters of great mobile products

 This article originally appeared in the Huffington Post. Mobile products are with us all the time. They're embedded in our lives on

Product guru Dan Olsen on product management

http://traffic.libsyn.com/productsthatcount/Dan_Olsen.mp3 Introduction About the podcast: Product guru and bestselling author Dan

Yelp Product VP Eric Singley on What Makes Great Products

http://traffic.libsyn.com/productsthatcount/Eric_Singley.mp3 Introduction About the podcast: Yelp Product VP Eric Singley talks

Subscription expert Robbie Baxter on Brand Strategy

http://traffic.libsyn.com/productsthatcount/Robbie20Baxter.mp3 Introduction Robbie Baxter is a leading expert in sharing the

The 7 Design Elements of Great Mobile Products

  This article originally appeared in the Huffington Post here. Sometimes, mobile products appear so simple that they feel

Architect of Uber and Yelp Offices Primo on the Workplace of the Future

The Workplace of the Future A well-designed workplace is critical to attract A-players and build at first-class culture. The

Behavioral Economist Bella Rozenkrants on Why You Are What You Buy

You Are What You Buy By popular demand, we are bringing another bright member of Dan Ariely's Irrational Labs to discuss the impact

Product Guru Rich Mironov on How Product Managers Make Your Business Scale

Early stage startups typically don't have dedicated product managers / product owners.  But once they get to 30 people or have a few

Hummingbird Co-Founder on Money by Design

Money by Design Money is deeply intertwined with our culture, our relationships, and our choices. Money has been around in various forms

Behavioral Economist Kristen Berman on Using the Insights of Irrationality

Building Great Products Behavioral economists provide a framework to understand when and how people make errors. As product managers,

Brand Name Expert Alexandra Watkins on Creating Buzz

Creating Brand Names with Buzz First of all, one of the most critical decisions for new products is—its name. Our guest this month is