How are today’s Chief Product Officers adapting to the rapid changes in their role, from the pandemic’s digital transformation to the AI revolution? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Euromonitor International CPO Michael Jozwik uncovers the strategies and challenges of adapting to the evolving role of product leadership in a data-driven, AI-powered world. He shares his unique journey to the CPO role, the growing strategic importance of the position, and Euromonitor’s transformation from a consulting services model to a more product-led approach. Through personal stories of success and failure, Michael reveals the critical skills of product leadership, offering invaluable insights for aspiring and seasoned CPOs navigating the AI-powered future of their industry.
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Show Notes:
- The role of the CPO is growing in strategic importance, aligning closer with commercial teams and financial decision-making.
- CPOs need to balance immediate efficiency gains from AI with long-term strategic planning.
- Transitioning from a consulting services model to a product-led approach requires defining a clear value proposition.
- Building a system of recurring relationships and revenue can enhance the business model.
- Maintaining the right balance between tailored solutions and scalable products is an ongoing challenge.
- AI can simplify processes and enhance user experiences by making data and insights more accessible.
- AI will evolve the role of product managers, but not replace them, as it becomes a tool to augment their capabilities.
- Upskilling and adapting to new ways of working are necessary to fully leverage the benefits of AI.
- Measuring what matters and using data to make informed decisions is a key best practice.
- Understanding customer needs and translating between client and internal language are critical skills.
- Failures and challenges can provide valuable learning experiences for product leaders.
- The CPO role is no longer limited to traditional tech backgrounds, with diverse career paths gaining prominence.
- Empathy for sales and customer-facing teams is crucial when driving product-led transformation.
- Connecting wider data sets and insights is more important than going deep on specific data points.
- Sustainability-focused products may be ahead of their time, requiring patience and perseverance.
- Observing customer behavior is more valuable than solely relying on stated customer needs.
- Building systems of measurement that enable better long-term decision-making is a lasting impact for CPOs.
- Serving and empowering talented teams is a key motivator for effective product leadership.
- The role of AI in product management will evolve from simplifying processes to enhancing user experiences.
- Adapting product management roles to leverage AI will be crucial, rather than replacing them entirely.
About the speaker
I am the Chief Product Officer for a market research organization that generates data and analysis to help businesses unlock their next global opportunity. I oversee a team of dedicated product specialists and our growing Consulting services. We work hard to generate apples-to-apples information across geographies to ensure clients make the best possible choices.