What to expect
- Unique perspectives from featured VP/C-suite products executives
- Webinar Format: Enjoy our Speaker Presentation followed by Q&A Session
How can product leaders unlock customer devotion with loyalty? In this webinar hosted by Jonmichael Moy, FlightHub VP of Product Ramzi Rahbani will share insights on the intricate strategies behind building loyalty programs that not only retain customers but also foster deep-rooted devotion to your brand. From leveraging data analytics to personalizing rewards, to designing seamless user experiences that keep customers coming back for more, you’ll learn actionable insights to elevate your product management game.
Whether you’re a seasoned product manager looking to enhance your loyalty initiatives or a newcomer eager to learn the ropes, this is your gateway to mastering the art of cultivating lasting customer relationships. Don’t miss out on this opportunity to unlock the secrets to driving customer devotion and maximizing the impact of your products.
About the speaker
Intrapreneur passionate about problem-solving and customer value creation. Experience in corporate innovation, digital strategy, product development, and channel management in B2C and B2B across various industries: Banking, Telecom, Insurance, Retail, Training and Travel. Strong track record of building high-performing digital and product teams from the ground up and enabling agile delivery across large or small organizations while also leading design, engineering, web analytics, data science and marketing teams. Currently leading the Product and Customer Platforms team at Flighthub helping unlock the transformative power of travel for a better world. As a product geek, I am constantly looking to learn, share and ideate with like-minded practitioners. When not building amazing products, I enjoy re-energizing by traveling around the world with my family and experiencing high-adrenaline motor sports.
About the host
Toronto Chapter Head for Products That Count I am a digital product executive with over 20 years of experience in retail, digital media, and e-commerce. I’ve held both strategic and operational leadership roles at Canadian Tire, Torstar, Postmedia, eBay, and PayPal as well as start-ups. I am a servant leader who is humble, self aware, always learning, and excels at collaborating with stakeholders. I am a graduate of Carnegie Mellon University, a father of two, pancreatic cancer awareness advocate, moved to Canada 13 years ago, and grew up in Boston, Massachusetts. I currently sit on the Product Management Program Advisory Council for York University which offers Canada’s first post-secondary product management program.