How do you build AI into your platform in a way that delivers real business outcomes? In this session hosted by Denise Hemke, Flowspace Chief Product Officer Karen Chao shares how her team scoped, validated, and launched FlowspaceAI by transforming an early prototype into a scalable platform capability that drives customer value and meaningful business impact. She’ll break down how they secured stakeholder buy-in, navigated platform trade-offs, and built a feedback loop to ensure the investment paid off. Ideal for product leaders and execs seeking a practical playbook for launching innovative platform solutions that create lasting customer and business value.