User Feedback: Product Decision Making

Experian Product Lead on When To Ignore User Feedback e1558567408679
User feedback is best used for product decision making when applied to a framework based on impacts and risks; every choice affects results.

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User Feedback: Best Practices For User Interviews

User interviews are essential. User feedback is best collected with a strategic approach and targeted questions to collect responses.

Experian Product Lead on When To Ignore User Feedback

Collecting user feedback is vital for any product. Still, choosing how to use is even more important. "Expectation bias" explains why.