What happens when a fragmented internal tool becomes the strategic backbone of a multibillion-dollar enterprise? In this podcast hosted by EY Platform Operations Lead Justin Leibow, Walmart Sr Product Lead Sangita Raj speaks on transforming enterprise portfolio systems into high-impact engines for clarity, alignment, and productivity. She traces her journey across T-Mobile, Microsoft, Amazon, and Walmart, and reflects on the product thinking, leadership lessons, and human-centered mindset that shaped her approach to scale and transformation.
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Show Notes
- Product careers often begin in unexpected places, and the winding path becomes part of a leader’s strength.
- An engineering foundation can sharpen systems thinking, technical empathy, and credibility with development teams.
- Breaking complex problems into smaller, solvable parts enables clearer strategy and prioritization.
- Effective product leadership requires translating between business needs, user expectations, and technical constraints.
- Internal tools deserve the same rigor and storytelling as customer-facing products.
- Repositioning a tool from a compliance burden to a strategic asset starts with listening to real user pain.
- Modularizing an overly large or fragmented system can unlock clearer value for each persona.
- A portfolio tool becomes powerful when it connects strategy, execution, investment, and people in one place.
- Data only creates impact when presented in a way that matches how each persona consumes information.
- Integrations across systems (e.g., Jira, Confluence, productivity metrics) build a single source of truth.
- Early prototypes are effective for shifting leadership perception and illustrating potential value.
- Adoption requires both product-led improvements and advocacy—especially for internal enterprise platforms.
- Transformations at enterprise scale take years, not quarters, and require a long-term roadmap.
- Failure is a normal part of product evolution and a signal to refine strategy, not abandon it.
- Mentorship plays a pivotal role in helping product professionals navigate confidence gaps and career transitions.
- Writing can sharpen clarity of thought and strengthen product decision-making.
- Representation matters; visible role models help underrepresented groups see a path forward in product.
- Product skills transfer powerfully to social impact initiatives, especially in identifying unmet needs and building partnerships.
- Flexibility and adaptability are essential traits for sustaining momentum through shifting priorities.
- Combining empathy, strategy, and execution creates product outcomes that drive both organizational and human impact.
About the host
Certified Digital Product Manager (CDPM), Certified Project Manager Professional (PMP) and ScrumMaster (CSP) Specialties: Product Development, Product Management, Insurance, Banking, Financial Transformation, Process Improvement, Business Risk