How can product managers thrive in an AI-first world? In this podcast hosted by Shweta Agrawal, Capital One Fmr VP of Product Management Judy Chow shares insights on leading product strategy in the AI era. She discusses how AI is transforming product development, customer experiences, and the role of product managers in an increasingly intelligent technological landscape. Drawing from her extensive experience across Fortune 500 companies and tech startups, she offers a pragmatic and forward-looking perspective on navigating AI’s potential.
Subscribe to the Product Talk podcast on Spotify and Apple Podcasts and catch every conversation with leading product executives. Episodes drop on Wednesdays.
Show Notes
- Here are the 20 main takeaways from the podcast with Judy Chow:
- AI is dramatically reducing time-to-market for products by 20-40%
- Product managers must see AI as a co-creator, not a replacement for human thinking
- The future of product management involves working with hybrid teams of humans and AI agents
- Data fluency will become a critical skill for product managers
- AI can help automate tedious workflows, freeing up time for strategic thinking
- Companies need to build flexible foundations that allow for quick pivots in AI adoption
- Customer expectations are shifting towards real-time, personalized, and intelligent experiences
- Not all AI projects will succeed – experimentation and fast learning are key
- Product managers must develop strong judgment to filter and prioritize AI-generated ideas
- AI is blurring traditional roles between product, design, and engineering teams
- Cybersecurity and data governance remain major concerns in AI adoption
- Leadership needs to redefine strategies to align with AI goals and expectations
- Companies should celebrate both successes and failures in AI experimentation
- Understanding different types of AI (generative, agentic, classical) is crucial
- AI should elevate human capabilities, not replace human workers
- Cross-functional alignment is critical for successful AI integration
- Product managers must stay close to customer needs, even with AI assistance
- Time is becoming the new currency of value in product development
- AI tools can help product managers synthesize feedback and make faster decisions
- Continuous learning and curiosity are essential in the rapidly evolving AI landscape
About the speaker
I am a product executive with over 20 years of deep product experience in data, AI platforms, B2B software, and supply chain management. I’ve enjoyed working at large companies like Capital One and Cisco and nimble tech startups. Throughout my career, I have shaped complex software and AI-driven product portfolios by applying business acumen, strategic planning, and hands-on leadership to scale high-functioning product organizations. I also share my product expertise as a board advisor for Vizen Analytics, an up and coming AI supply chain SaaS company. Outside of work, I love spending time with my family, traveling, and cooking up new recipes. I’m also passionate about mentoring young people and volunteering in my local community in the San Francisco Bay Area.
About the host
Shweta serves as the Co-Director and Chief Product Officer at Boston New Technology. She is a seasoned Product Leader with a rich blend of strategic planning, operational excellence, product launches and GTM strategy. Her extensive experience across technical and managerial roles makes her adept at navigating both large corporations and innovative startups.