How can product managers shape the future of digital technology (for the better)? In this podcast hosted by Nacho Andrade, Reddit Product Lead Rachel Miller shares how she’s leveraged her experience scaling Reddit Search and AI products to build impactful digital tools for millions of users and expand into new markets. She shares insights on using product management expertise to drive meaningful change, from improving the search experience at Reddit to building digital products at Taimaka to treat malnutrition in Nigeria. Discover how your product skills can advance technology far beyond the corporate world, push the boundaries of digital innovation, and build a better future in technology.
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Show Notes
- Search is a complex problem requiring nuanced understanding of user intent and content diversity
- Product managers can drive meaningful change by applying their skills to social causes
- Staying with one company long-term allows deep expertise and witnessing organizational evolution
- AI integration in search must preserve human authenticity and perspective
- Skill-based volunteering offers opportunities to apply professional skills to global challenges
- Data-driven decision making goes beyond numbers – includes user research and experimental insights
- Product managers should not fear speaking up when they have evidence-based recommendations
- Reddit’s search experience focuses on helping users find exactly what they’re looking for
- Maintaining user trust requires balancing innovation with existing user expectations
- Technical skills can be leveraged to solve complex social problems like malnutrition treatment
- Continuous learning and openness to new perspectives is crucial in product management
- Measuring search success involves understanding user engagement beyond simple click-through rates
- Product managers are uniquely positioned to initiate cross-functional projects and drive change
- Volunteering should be intentional, focusing on measurable impact rather than just good intentions
- Tech professionals can contribute to global challenges through targeted, skill-specific interventions
- Passion and purpose are key to preventing burnout in product management
- Understanding diverse user bases requires comprehensive research and empathy
- Product development should prioritize solving user problems over implementing executive preferences
- Maintaining authenticity in AI-driven experiences is critical for user trust
- Product managers can create meaningful impact by connecting professional skills with social causes
About the speaker
About the host
Nacho is an Evangelist for all things product, advocating for innovation, diversity, and building amazing products. Nacho has spent over 10 years in product roles ranging from startups to enterprise in industries like education, healthcare, finance and gaming.