Team Wakabayashi Product Leader on What Makes a Successful Product in 2022

Dennis Wakabayashi

Team Wakabayashi, Product Lead

As Chief Collaboration Officer for Team Wakabayashi, Dennis Wakabayashi consults with and advises businesses, regularly working with start-ups and Fortune 500 brands around the world to define CX strategies and lead tactical implementation. He is a Digital Marketer instructor at the University of Wisconsin-Madson and authored a book: Laying Golden Eggs – How to Create Profitable Customer Experiences. In 2021, Dennis was a keynote speaker at the World Marketing Summit in Turkey (appearing as the only USA delegate speaking at the West African CX summit), speaker at the LATAM CX conference, workshop leader at CCW (the USA's largest CX event), and the Host and MC of CXS (Canada's largest CX event). Additionally, as an industry influencer and author, he recently was named one of the top 50 CX experts of the decade and the 100 eminent global influencers award for his work in the global marketing markets. He ranks among the top 150 CX influencers globally on social media.

About the host

Deba Sahoo

SVP, Head of Product for Customer Journeys