Balancing E-Commerce Tech In Retail Experience

  • Article Article
  • November 20, 2018

Nordstrom SVP on Designing With Personal Touch
Retailers must strikes a balance between e-commerce convenience and personalized interactions to provide customers with a great experience.

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Nordstrom Tech SVP on E-Commerce

There are opportunities for retailers to leverage in-store experiences that complement online transactions, in addition to eCommerce

How To (Really) Measure E-Commerce Success

E-commerce operations are affected by returns and shipping costs. There are ways to leverage "mistakes" to build lifetime value for customers

Brilliant Director of Product on E-Commerce

The future of e-commerce goes beyond online retail, as companies like Amazon are applying tech innovations to reimagine the retail experience