How can product leaders navigate the evolving landscape and harness the power of emerging technologies? In this episode, Products That Count Resident CPO Renee Niemi, one of the first in the world, sits down with Capgemini Engineering Chief Digital Officer and Intelligent Products & Services Leader Nicholas Rousseau. Nicholas shares his unique perspective as the “CPO for the CPOs,” providing insights into the accelerating innovation through ecosystem collaboration, technology, and customer expectations across industries. He emphasizes the importance of leveraging the broader ecosystem, including partners, startups, and universities, to stay ahead of the curve and identify the next big opportunities. He also delves into specific examples of how Capgemini is helping clients transform their products and services by integrating cutting-edge technologies like AI, edge computing, and distributed smart systems.
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Show Notes:
- The role of the “CPO for the CPOs” at Capgemini Engineering is to help clients transform their products and services through technology.
- There is a massive acceleration in time to market, innovation, and customer expectations across industries.
- Accelerating innovation through ecosystem collaboration, including partners, startups, and universities, is crucial for identifying the next big opportunities.
- AI is at the forefront of the conversation, but other emerging technologies like edge computing and connectivity are also opening up new possibilities.
- Chief Product Officers need to balance short-term optimization and long-term strategic planning to stay competitive.
- AI can help accelerate non-value-added activities, freeing up time for innovation and rethinking how to solve customer problems.
- Capgemini’s industry-specific expertise, such as in pharma and food & beverage, can be applied to other sectors to drive innovation.
- The pervasive nature of technology means that traditionally non-tech industries must adapt to the rapid pace of innovation.
- Bringing AI at scale to manage thousands of products and devices is a key focus area for the future.
- Coordinating distributed, autonomous intelligent devices and systems is a significant technological challenge that requires deep mathematical modeling.
- Speed is crucial in decision-making and implementation to avoid obsolescence in the face of rapid innovation.
- Chief Product Officers should seek the right advice and conversations to make informed decisions quickly.
- Leveraging technology and business partners can support Chief Product Officers in staying innovative and competitive.
- Capgemini’s approach to intelligent product design encompasses positioning, organization, design, scaling, and running the business.
- Integrating technologies into product design and scaling infrastructure are critical for success.
- Balancing the maintenance of legacy products with investment in new technologies is a key challenge.
- Transversal views across industries can help bring innovative solutions to traditionally non-tech sectors.
- Using generative AI for tasks like customer enrollment and new ingredient discovery in the food industry are examples of emerging applications.
- Collaboration with the open ecosystem, including startups and universities, is essential for staying informed about the latest trends and technologies.
- Chief Product Officers must be agile and adaptable to navigate the rapidly evolving landscape of innovation and technology.