Elevance Health CPO on Enhancing the Impact of Product Management on Sustainable Business Growth

Gautam Shah

CareIon, VP/Chief Product Officer

Gautam (G) leads product strategy, lifecycle management, and customer success for a clinical, behavioral, care management, and financial healthcare solutions portfolio for Carelon, a health services brand under Elevance Health.   A veteran product leader and digital transformation expert, G has spearheaded product and business evolution across multiple regulated industries in the United States, Europe, and Asia for companies including Sprint, Cisco Jasper, and Apollo Group. He is an award-winning communicator who has spoken at conferences worldwide, advancing the use of experience-centered approaches to build products and services that meet user needs. Prior to joining Carelon, G was Change Healthcare’s Vice President of Platform and Marketplace Strategy. While there, he led product, technology, business transformation, and market advocacy for the company’s provider, patient, and payor financial and care management products portfolio. As an executive-in-residence at the Center for Digital Health Innovation at the University of California, San Francisco, G successfully created and commercialized innovative clinical and operational workflow, patient experience, financial management, and next-generation diagnostic solutions. G also served as Vice President of Products at Stryker Vocera and as a product management leader for Cisco’s portfolio of emerging healthcare products. G earned an engineering degree from the California State Polytechnic University and holds a Presidents and Key Executives Master of Business Administration from Pepperdine University. He has been awarded several patents in areas ranging from advanced data analytics to consumer mobile applications.

About the host

Denise Hemke

CPO

As the Chief Product Officer at NEOGOV, Denise leads the strategy for public sector HR and Public Safety software, driving innovation, customer satisfaction, and excellence. Her experience at Checkr as Chief Product Officer saw her delivering customer-focused products and promoting a fairer future. Denise’s notable career spans over two decades, with significant roles including GM for Analytics at Workday, where she launched new products and grew the business to over $200 million in ARR. Her background includes leadership positions at Platfora, Salesforce, HSBC, and AT&T, showcasing her expertise in enterprise product development and a commitment to technological advancement and customer success.