What does it mean to identify and capitalize on pivotal inflection points? In this episode of Product Talk hosted by Mighty Capital Managing Partner SC Moatti, Floodgate Founding Partner Michael Maples shares insights on building great products through radical innovation. Maples shares stories of successful investments in companies like Twitter and Twitch, highlighting the importance of identifying and capitalizing on pivotal “inflection points” that enable entrepreneurs to deliver pattern-breaking products. He discusses the key elements for breakthrough innovation – the founder’s unique insight, the ability to harness emerging technologies, and the skill to start a movement around a radically different vision of the future. Maples also shares his perspectives on the artistry of entrepreneurship and how product leaders can cultivate a culture that empowers and supports visionary product thinkers.
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Show Notes
- Successful startups often arise from pivots and pattern-breaking ideas, not just linear progression.
- Radical innovation requires identifying and harnessing “inflection points” – key technological or market changes that enable new possibilities.
- Founders with a unique insight into the future, who can “backcast” from that vision, are more likely to drive breakthrough products.
- However, startups need to create a movement around their radically different vision, not just build a product.
- In addition, founders exhibit an artistic sensibility – they notice things others miss and can get people to abandon logic in favor of an aesthetic vision.
- Established companies can leverage inflections offensively by combining them with existing assets through M&A, partnerships, or internal innovation.
- Pattern-breaking ideas are inherently disagreeable and may require founders to break norms and “make some noise.”
- Cultivating a culture that supports and empowers visionary product thinkers is key for large organizations.
- Likewise, identifying the customers most desperate for the empowerment a new product offers is crucial.
- Combinatory play, experimentation, and an open-ended approach to innovation are important for breakthroughs.
- Not all customers are equal – focusing on the ideal customers aligned with the product vision is critical.
- Great product managers have integrity and the ability to say “no” to features that don’t fit the core strategy.
- Additionally, successful product leaders attract and empower great product people, creating an “organized chaos” environment.
- Spotting inflection points requires looking for turning points of empowerment, not just general technology trends.
- Moreover, founders need to be willing to launch something unconventional if that’s the only way to achieve their mission.
- Storytelling and the ability to move people to a different future are key founder skills.
- “Pattern Breakers” explores frameworks for identifying and capitalizing on radical innovation opportunities.
- Founder “future-fit” – living in the future and noticing what’s missing – is a key driver of breakthrough insights.
- Finally, making your “mess” your “message” can attract great product people to your team.
About the speaker
Mike Maples is a co-founding Partner at Floodgate. He has been on the Forbes Midas List eight times in the last decade and was also named a “Rising Star” by FORTUNE and profiled by Harvard Business School for his lifetime contributions to entrepreneurship. Before becoming a full-time investor, Mike was involved as a founder and operating executive at back-to-back startup IPOs, including Tivoli Systems (IPO TIVS, acquired by IBM) and Motive (IPO MOTV, acquired by Alcatel-Lucent.) Some of Mike’s investments include Twitter, Twitch.tv, Clover Health, Okta, Outreach, Chegg, Demandforce, and Applied Intuition.
About the host
SC Moatti is the Founding Managing Partner of Mighty Capital, a Silicon Valley venture firm, and chairs the Board of Products That Count, a 501(c)3 nonprofit that helps everyone build great products and inspires 500,000+ product managers. SC earned her reputation as a product visionary and technology investor during the mobile era, when she built products that billions of people use at Meta/Facebook and Nokia, won industry awards and nominations from the Wall Street Journal and the Emmy's, and wrote an award-winning bestseller on what makes a great product. She has been called “a genius at making products people love” and named a Top Voice in venture capital on LinkedIn. SC frequently speaks to product and investing trends, including a recent keynote at TheNextWeb, a fireside chat at Fortune Most Powerful Women Summit, featured articles in the Harvard Business Review and TechCrunch, and interviews on NPR (Tech Nation) and CNBC (Closing Bell.) She serves on the boards of public and private companies, lectured on product and investing at the executive programs of Stanford and Columbia Universities, earned a master’s in electrical engineering and a Stanford MBA, and is a Kauffman Fellow and member of YPO.