How can product leaders leverage technology for customer centric problem solving? In this episode of the Product Leaders to Watch series with Cognizant Product Director Chenny Solaiyappan, Capital One AI ML/Technical Product Lead Priyanka Pande speaks on combining technical and business skills to solve customer problems through innovative AI/ML solutions. She discusses her experiences in product management, AI, and growth strategies. The conversation also explores trends in industries such as AI, supply chain, transportation, and what traits make a great product manager.

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Show Notes

  1. Priyanka Pande shares insights on combining technical and business skills to solve customer problems through innovative AI/ML solutions.
  2. Priyanka shares her experiences in product management, AI, and growth strategies.
  3. She predicts AI/ML will be the most exciting industry to watch in the next 5 years.
  4. Sharing truckloads and resources is increasing efficiency and capacity in the transportation industry.
  5. Communication is a key skill for product managers to influence others and rally around ideas.
  6. Product managers must be able to ruthlessly prioritize.
  7. Addressing genuine user needs is important for creating great products.
  8. Products should exceed user expectations and make their lives easier.
  9. User-centric design should be a focus when developing products.
  10. Products need to be sustainable, ethical and consider their social/environmental impact.
  11. Reliability builds trust and credibility for products.
  12. Priyanka cared for 32 plants while traveling through innovative watering systems.
  13. Supply chain and sustainable travel are industries Priyanka is excited to watch.
  14. Saying “no” is an important judgment skill for product managers.
  15. Having product sense and executing well are important traits.
  16. AI/ML will continue enabling efficiency gains across industries like supply chain.
  17. User needs, sustainability, ethics and reliability define great products.
  18. Effective communication is core to product management success.
  19. Ruthless prioritization is needed when developing products.
  20. Exceeding user expectations should be a design priority.

About the speaker
Priyanka Pande Smarter Travel, AI ML Product Lead Member

Priyanka is an AI Product Manager. Worked for for an early-stage start-up k based in Cambridge, MA. She is responsible for leading the agile transformation, AI data strategy, and driving the ARR through customer relationships by launching product features. She also brings expertise in procurement and vendor integrations and previously worked for Santander Bank. Priyanka also brings knowledge of inbound and outbound logistics and worked for Stapes. She is passionate about mental health and mindfulness. With Priyanka's diverse skills and knowledge, and passion for startups, she would be an asset to the startup founders.

About the host
Chenny Solaiyappan Cognizant, Director, Product Management, Government Health programs

Chenny Solaiyappan is the Director of Product Management for Cognizant Trizetto's Government and Quality Solutions, and a founding member of the ClaimSphere suite of products, encompassing quality, HEDIS ®, CMS Stars, and clinical solutions. An accomplished Intrapreneur and Lean Startup Practitioner, he plays a pivotal role in shaping the overall product strategy and serves as the HL7 DaVinci Business Co-chair. With a notable track record, Chenny has provided consultancy to over 30 health plans across the nation, consistently raising Quality and Star ratings in Medicaid, Medicare, Federal Employees Health Plan, and Commercial health plan sectors, collectively supporting 30 million lives. His outstanding leadership and innovative contributions have earned him prestigious awards, including the 2023 Top 20 Global Product Manager Award by Products That Count, as well as the 2021 and 2019 Product of the Year awards by Cognizant Trizetto.

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