Are you struggling to build a world-class product teams in B2B SaaS? In this podcast hosted by Cassio Sampaio, SoSafe Chief Product and Technology Officer Gonçalo Gaiolas will be speaking on the secrets of high-performance product management. Drawing from his extensive experience at OutSystems and SoSafe, Gonçalo shares insights on autonomy, founder relationships, and the evolving landscape of product leadership in technology companies.
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Show Notes
- Deep customer intimacy is crucial for building product teams in B2B SaaS.
- Understand enterprise adoption patterns and technical ecosystems.
- Balance short-term execution with long-term market vision.
- Effective communication is key across multiple stakeholders.
- Transitioning from B2C to B2B requires finding adjacent skills.
- Leverage technology founders as strategic resources.
- Never discount founder opinions, but align them with product strategy.
- Autonomy in product teams requires clear guardrails and principles.
- Hybrid work environments need intentional communication strategies.
- Tooling shapes team behaviors and collaboration.
- The future of product management is moving towards generalists.
- Embrace fractional work and gig economy expertise.
- Follow curiosity over rigid career planning.
- Address imposter syndrome by accepting compliments and wins.
- Build long-term professional relationships and communities.
- Understand the complexity of B2B sales and buying cycles.
- Develop multi-horizon thinking in product strategy.
- Be a strategy sounding board for leadership.
- Continuously learn and adapt to changing product management landscapes.
- Focus on outcomes and impact over titles and compensation.
About the speaker
I am an experienced leader in the B2B technology and app development space, with a special focus on high productivity (e.g. low-code) platforms. I’ve dedicated my career to building products, teams, and systems that have allowed thousands of customers to accelerate their innovation through “one-of-a-kind” software solutions built in ways that defy traditional paradigms. I personally believe that, in the next few decades, the act of building and running software will be akin to basic literacy. We’ll witness a Cambrian explosion of new software being built – from simple apps that help a few people be more productive to very complex systems that run entire markets – by a diverse set of talent profiles with varying skill sets. At OutSystems, we are architects of this future. Having played many different cross-functional roles before, I currently lead product vision and strategy for OutSystems. I started at OutSystems 15 years ago because I stumbled upon the product and understood it would profoundly change the way software was built and, by direct consequence, how the world operated. Today, we are seeing the result of all that work come to fruition. But we are only getting started. People I work with are kind enough to highlight my evergreen, boyish enthusiasm about challenges, my compelling communication, and my direct-yet-kind demeanor in interacting with everyone. All of this comes bundled with a passion to build thriving teams that stand the test of time by adapting and growing together to face new, unprecedented challenges. My biggest reward in life is being a parent. The second one is to hear from customers how we transformed their businesses, their careers, and their lives by allowing them to say “Yes, we can!” more often than not.
About the host
I am a product person with 20+ years of experience most recently with DigitalOcean, Apple, Auth0 and now running Customer Identity at Okta. I love technical products and my sweet spot is B2B SaaS / IaaS. I have done a bit of everything including running engineering teams, corporate development and marketing and lived and worked in Canada, US and Brazil.