Why is it crucial to include humans in the early stages of system development? In this webinar presentation, Teledyne FLIR Product VP Dr. Jennifer Rochlis makes the case for Human Systems Integration (HSI). She emphasizes the importance of considering humans in product design and development. HSI involves integrating human capabilities and limitations with system design to increase performance and minimize costs. It looks at the entire lifecycle of a system and involves various domains such as training, safety, usability, and occupational health. HSI requires coordination between different domain specialists and early engagement of all stakeholders. The presentation highlights the challenges of justifying the investment in HSI and gathering suitable evidence. It also emphasizes the role of humans in ensuring safety and compensating for design and operational errors. Dr. Rochlis stresses the need for early involvement of operations teams and addressing cultural differences among teams. She concludes by emphasizing the importance of considering HSI in the early stages of system development and ensuring ownership of lifecycle costs.
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Webinar Notes:
- Dr. Jennifer Rochlis has expertise in human design and operation in unusual or stressful environments.
- She especially encourages product designers to consider humans as part of the design and development process.
- HSI (Human Systems Integration) is a process that integrates human capabilities and limitations with system design and development.
- HSI also looks at the entire lifecycle of a system and considers the interactions between humans and systems.
- Additionally, the goal of HSI is to increase total system performance and minimize total cost.
- HSI also involves various domains, including training, safety, usability, and occupational health.
- Furthermore, humans play various roles throughout the design, development, and operation of a system.
- HSI also requires coordination between different domain specialists and understanding their concerns and metrics.
- HSI can be challenging to justify in terms of return on investment and to gather suitable evidence.
- Humans cause safety and often compensate for design and operational issues.
- HSI is the integration of human capabilities and limitations into system design and development
- The system should include the human, not just hardware and software
- HSI focuses on all users, not just operators and maintainers
- Additionally, HSI aims to increase system performance and minimize costs
- HSI is crucial in the early stages of system development to ensure the intended design is achieved
- More than 85% of lifecycle costs are committed during the design and development phase
- Lack of involvement from operations teams and different team cultures hinder HSI implementation
- Lifecycle cost ownership is often neglected
- Early engagement of all stakeholders is necessary for successful HSI implementation.
About the speaker
Dr. Jennifer Rochlis is currently the Vice President of Products and Solution Architecture for Teledyne FLIR Defense Systems. In this role she is responsible for the unmanned aerial, unmanned ground, and integrated detection portfolio family of products and solutions. She joined the company in 2019 and prior to that she was the Chief of the Human Systems Engineering & Integration Division at the NASA Johnson Space Center in Houston, TX. In her almost 20 years at NASA, she worked in the Human Health and Performance Directorate, Engineering Directorate, and Human Resources. She received her B.A. in Physics at Mount Holyoke College, her M.S. and Ph.D. in Aeronautics and Astronautics from the Massachusetts Institute of Technology (MIT), and she has a Certificate in Human Systems Integration from the Naval Postgraduate School. She has authored publications and book chapters in the areas of human factors engineering, human-machine interfaces, telerobotics, bioastronautics, and human systems integration - including the NASA Human Systems Integration Practitioner’s Guide. She received a Director’s Innovation award, a Director’s Commendation Award, and a NASA Agency Honor Award for her efforts in human systems integration research and development. Dr. Rochlis is also a certified coach, and board-certified Holistic Health Practitioner and Alternative Medical Practitioner.