How can diverse career experiences shape a stronger product leader? In this podcast hosted by Rachel Owens, Favor Delivery Chief Product Officer Rachel Losh shares how building a nonlinear path to product leadership taught her the power of customer empathy, adaptability, and business acumen. Rachel reflects on navigating nonlinear growth, building cross-functional trust, and leading with impact in fast-moving industries.
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Show Notes
- Diverse and non-linear career paths can lead to successful product leadership.
- Transferable skills from academia, sales, and publishing empowered growth into product management.
- Resilience and risk-taking are essential for driving results and organizational change.
- Customer understanding is built through direct engagement and asking insightful questions.
- Impact-driven work and an ownership mentality define high performance.
- Product management thrives on interdisciplinary skills and diverse experiences.
- Success depends on building strong cross-functional and stakeholder relationships.
- Comfort and skill in context switching is necessary for effective product management.
- Clear product strategies, goals, and business alignment drive team focus.
- Financial acumen enhances product and business outcomes, even without direct P&L ownership.
- Regular collaboration with finance and operations teams is crucial for business impact.
- Adapting to new customer segments and markets is critical during career transitions.
- Effectively communicating one’s strengths supports cross-industry career movement.
- Successful acquisitions maintain the unique value and culture of the acquired company.
- Value alignment between merging organizations supports integration.
- Approaching new partners with curiosity and understanding enables effective collaboration.
- Focus on measurable product outcomes rather than busy work or distractions.
- Leadership hinges on soft skills such as collaboration, judgment, and alignment.
- Leadership and influence can be developed early via cross-team collaborations.
- Embracing change, building relationships, and continuous learning are key for ongoing career and leadership success.
About the speaker
Rachel Losh leads the Product team at Favor Delivery, a food and grocery delivery marketplace that is a wholly-owned subsidiary of H-E-B. Prior to joining Favor, Rachel spent 13 years in the educational technology space.
About the host
Rachel Owens is an experienced product and operations executive with an exemplary record of bringing new products and businesses to market under her leadership. Rachel’s leadership experiences span start ups to Fortune 500 companies building business focused on sw/hw solutions, software applications, and a consumer IoT device & app. Rachel has 2 decades of experience with much of it working in health tech, IoT, and big data to drive AI enabled AdTech and recommendation engines. Rachel has a proven track record of establishing and building strong profitable relationships with strategic business partners.