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The platform mindset allows you to observe customer action, then respond quickly to leverage the results to drive customer-centric growth.
Betterment VP of Product shares tips on building a customer journey map that can be a useful tool to encourage customer-centric thinking.
Modern product design must be customer-centric, team building powers a culture that connects businesses to their customers.
Customer-centric brands are taking advantage of the digital explosion by leveraging big data to open new opportunities to connect.
