Leading others, influencing, giving feedback is part of every product manager’s job, but it can make people uncomfortable. Criticizing others can feel brutal, and praising them can feel patronizing. Giving feedback is hard, but it’s just the beginning. It’s equally as important to get feedback (especially criticism) from others, and encourage it between them. Kim will share her approach for giving impromptu feedback effectively, soliciting it from others, and encouraging it between the people you work most closely with.

Kim Scott is the co-founder of Candor and the author of “Radical Candor: Be a Kickass Boss without Losing your Humanity” (St. Martin’s Press, March 2017). Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple University to develop and teach “Managing at Apple.” Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other Silicon Valley companies. She received her MBA from Harvard Business School and her BA from Princeton University.

 

About the Video: Giving feedback is hard, but it’s just the beginning. It’s equally as important to get feedback (especially criticism) from others, and encourage it between them.