How can PMs lead for better product outcomes? Achieving the desired product outcomes requires excellence across the board — in product management and every stakeholder, from engineering to executives, along with excellent dynamics within the team. If you are like most PMs, you are unlikely to have a perfect set of stakeholders or team dynamics. Building trust, getting commitment, setting boundaries, and holding stakeholders accountable are critical leadership skills to drive change for better product outcomes. In this Speaker Series event, Rubrik Product VP Vasu Murthy shares tips and tools you can use to build these leadership skills.
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- Building trust with stakeholders is important for achieving good product outcomes. Trust is built through care, sincerity, reliability, and competence.
- Using a framework like the one presented can help evaluate stakeholder relationships and identify areas for improvement.
- Commitment from stakeholders is important for making decisions and achieving buy-in.
- Setting clear boundaries and expectations around roles, responsibilities, and behaviors is important.
- Hold each other accountable, but handle the language and approach carefully.
- Facilitating opportunities for stakeholders to build relationships can help develop trust.
- Communicating priorities and changes clearly and repeatedly is important to maintain trust when priorities shift.
- Involving diverse stakeholders in decision making can help achieve buy-in.
- Distilling a large number of input into key priorities helps with processing and follow through.
- Trust is built through one-on-one interactions.
- Leading for better product outcomes requires embodying and facilitating trust between teams.
- Regulate the pace of change to balance efficiency and morale.
- Being transparent about reasons for changes helps stakeholders understand and support shifts.
- Asking for feedback helps show vulnerability and encourage open communication.
- Product councils can bring together diverse perspectives to inform decisions.
- Implementation teams provide valuable insights into product usage.
- Sales and customer success teams understand customer needs and pain points.
- Trust allows for open accountability without damaging relationships.
- Personality plays a role in how individuals approach accountability.
- Measuring relationships helps identify areas for improvement.
About the speaker
Vasu Murthy has been an entrepreneur and product manager having worked at various scales of company size and product maturity. He is Vice President of Product Management at Rubrik.. Previously, he co-founded DataScaler, an in-memory database company which was acquired by Oracle where he went on to lead product management for Oracle Analytics Platform.
About the host
As Chief Product Officer at Checkr, Denise is responsible for leading the product vision, teams, and roadmap to deliver customer delight and innovation while advancing our mission of building a fairer future. Denise brings a relentless focus on customer success, adoption, and innovation to meet our customers’ needs. Prior to joining Checkr, she held a number of leadership positions, most recently as the GM for Analytics at Workday. At Workday, she was responsible for the entitled reporting used by all Workday customers. She also led the revenue-producing side of the Analytics business launching 3 new products and growing the business from $0 to over $200M in ARR and over one thousand enterprise customers. She’s been building enterprise products for the last 21 years in a variety of companies such as Platfora, Salesforce, HSBC & AT&T.