What is the importance of communication skills for remote teams? In this episode of Product Talk hosted by Workleap Director of Product Barbara Bermes, TIM Fmr Engineering Lead Andrew Parker speaks on the importance of strong communication skills for remote teams. Drawing on his experience managing remote teams across multiple locations, he emphasizes that while technical skills are important, the ability to collaborate and communicate effectively across disciplines is what truly defines a high performer working remotely. He highlights best practices for asynchronous communication and provides insights into how output can be measured in remote environments through a focus on outcomes rather than activities. Andrew also shares his perspective on the future of remote work and the incremental changes we may see in how virtual teams communicate and collaborate over the next five years.

Subscribe to the Product Talk podcast on Spotify and Apple Podcasts and catch every conversation with leading product executives.

Show Notes

  1. Communication skills are even more important for remote knowledge workers.
  2. High performers elevate others through clear communication.
  3. Async communication challenges include misinterpretation without context.
  4. Provide views and ask genuine questions in async exchanges.
  5. Link to context and explain interpretations to avoid misunderstandings.
  6. Use emojis and custom reactions to reinforce behaviors.
  7. Encourage working in public channels for information sharing.
  8. Overcommunicate norms and expectations for remote interactions.
  9. Criticize privately, show curiosity publicly to avoid shaming.
  10. Define clear communication channels for different topics.
  11. Limit @channel mentions to avoid interruptions and distraction.
  12. Use reminders to avoid forgetting async requests.
  13. Observe outcomes rather than just activities for measuring output.
  14. Involve peers to get qualitative feedback on contributions.
  15. Focus on adding value through collaboration across functions.
  16. Technical skills alone don’t define high performance for remote roles.
  17. AI may improve managing the data firehose of remote documentation.
  18. Remote acceptance will increase with clearer company policies.
  19. Hybrid and fully remote models will be more clearly defined.
  20. Incremental improvements rather than revolution in remote tools.
About the speaker
Andrew Parker Software Anthropology, Owner Member

Andrew Parker, the Software Anthropologist, is a software engineering consultant creating highly effective engineering cultures by bringing the right skills to the organisation’s leaders. He has over 20 years of experience leading organisations in various domains, from e-commerce to open-source configuration management software. He augments his practical experience with an MSc in Software Engineering from the Technical University of Munich. His engineering department at TIM Group was featured in two books on building effective teams, where he applied methods from anthropology and sociology to get to the root of what is going on in groups and collaboratively design better systems. You can learn how Andy thinks about and helps organisations on his podcast “Tactics for Tech Leadership”, which he co-hosts with Mon-Chaio Lo.

About the host
Barbara Bermes Workleap, Director of Product

Barbara Bermes is an extremely passionate data-driven product leader, a previous International conference speaker, and a book author, with a comprehensive technical background and deep experience in B2B SaaS products at growth-stage companies. Motivated and driven by customer happiness, she is a decisive leader and executive with a proven track record of leading high-performing product teams with empathy, evangelizing product strategy and delivering world-class customer solutions. She frequently writes about product under https://bbinto.medium.com/

Provide your rating for this post
If you liked this post, please use the buttons to the left to share it with a friend or post it on social media. Thank you!

Leave a Reply

Read more

Electric Product VP on Succeeding in a New Remote Product Role

Electric Product VP Tara Goldman provided attendees tips and tools available to help product managers succeed in remote product roles.

Creating Connected Product Teams in a Remote Environment

Remote work has its advantages. But product leaders can't lose sight of the strengths gained through better connected product teams.

Deel Product Lead on Managing Remote Communication

In this episode of Product Talk hosted by Barbara Bermes, Eugene Shulitskyi speaks on managing remote communication.

/ Register for Free

Don’t be left behind in your career. Join a growing community of over 500K Product professionals committed to building great products. Register for FREE today and get access to :

  • All eBooks
  • All Infographics
  • Product Award resources
  • Search for other members

Coming soon for members only: personalized content, engagement, and networking.