What to expect

  • Unique perspectives from featured VP/C-suite products executives
  • Webinar Format: Enjoy our Speaker Presentation followed by Q&A Session

In 2022, the global landscape is saturated with products. The main problem is that many products fail due to markets and people, but most leaders still remain focused on products. What are the most important approaches to successful product development? Product Leader Dennis Wakabayashi shares his knowledge of Fortune 500 customer experience management,  the role of technology, and how to scale with success.

About the speaker
Dennis Wakabayashi

As Chief Collaboration Officer for Team Wakabayashi, Dennis Wakabayashi consults with and advises businesses, regularly working with start-ups and Fortune 500 brands around the world to define CX strategies and lead tactical implementation. He is a Digital Marketer instructor at the University of Wisconsin-Madson and authored a book: Laying Golden Eggs – How to Create Profitable Customer Experiences. In 2021, Dennis was a keynote speaker at the World Marketing Summit in Turkey (appearing as the only USA delegate speaking at the West African CX summit), speaker at the LATAM CX conference, workshop leader at CCW (the USA's largest CX event), and the Host and MC of CXS (Canada's largest CX event). Additionally, as an industry influencer and author, he recently was named one of the top 50 CX experts of the decade and the 100 eminent global influencers award for his work in the global marketing markets. He ranks among the top 150 CX influencers globally on social media.

About the host
Deba Sahoo