Product Management: Experience Loop

Shiren Vijiasingam is a product leader who is dedicated to creating solutions that connect with users on a human level. Building an action plan to identify and solve friction is critical to improving the overall customer experience with products. Shiren presents a five-step model that takes a comprehensive view of the customer journey to create solutions that enhance the product experience.

Product Management: Mode Shift Friction

Shiren Vijiasingam is a product leader who is dedicated to creating solutions that connect with users on a human level. Friction is often viewed as a negative, but it can also create opportunities for new solutions to emerge. As Shiren explains, there are creative ways to turn customer pain points into innovative enhancements that bring joy to more customers.

Misunderstanding MVP in Product Design

Creating an effective MVP is often misguided, leading to confusion about the product's true intent and viability.

Scaling Collaboration as a Product Manager

Gaurav Hardikar explains collaboration as a product manager, and how what stage the company is in influences how you build the product.

Hearing About Accounts, Listening for Segments

Product leadership guru Rich Mironov on how account managers and product manager see the world differently

Competitive Intelligence Gathering Through Win/Loss

Rich Nutinsky discusses why win/loss interviews are an excellent tool for gathering competitive intelligence

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The Secret Weapon Product Teams Can Use to Make Tough Decisions

Ryan Walsh eon why it's important to add one simple question to every design and product decision: Are we building or breaking trust?

Team Building as a Product Manager

Team building drives effective product management, bringing combined talents together to produce impactful products to reach more customers.

7 Ways to Know That You Need a Head of Product

Rich Mironov on why established companies and startups alike need a Head of Product, a single point of leadership within the organization

PMs Drive Decisions, but EQ Drives Leadership

Gaurav Hardikar discusses how product managers should drive decisions and improve their EQ. How decisions are made matters in this role.

Growing Pains: The Challenges of Scaling a Business

Diane Pierson discusses why startups have issues scaling and why she thinks this has confused both established businesses and startups.

Sorry Silicon Valley, You Don’t Need More Data. You Need a Story.

Why storytelling is a crucial part of the product design experience, and why relying on data isn't enough.

Managing Perceptions as a Product Manager

Being an effective PM requires people skills to manage perceptions within the team, while providing practical tips to help with goal setting.

Changing Your Culture Using Product Market Data

Using product market data can make a positive impact on the culture within product management teams by using relevant insights

Let’s Abandon Customers and Users

Product leadership guru Rich Mironov discusses why product managers need to stop talking generically about customers and users.

Building Mobile Products That Count

Mobile has eaten the world... Beyond features and functions, business models and money, what was our vision for the mobile revolution?

The five personalization filters of great mobile products

Mobile products are embedded in our lives on 2 dimensions: internally -our individual needs; externally -how we share with others.

Three Deceptively Simple Steps to Exponential Mobile Growth

Every few weeks, people become more proficient with mobile products. To maintain their growth rate, mobile companies must adapt constantly.

The 7 Design Elements of Great Mobile Products

Mobile Design: The 7 Design Elements of Great Mobile Products by SC Moatti, founder of Products That Count.

Why Internet mega-mergers are back in vogue

Many consumer internet companies went public too early and now, they want to go back to being private.