Are AI technologies truly revolutionizing how we build and manage products? In this podcast hosted by Mark Bailes, VNS Health Vice President of New Ventures Aman Shah will be speaking on transformative potential in healthcare and product. Aman shares insights on how AI can transform product development, customer experiences, and organizational strategies while emphasizing the critical importance of maintaining human connection and understanding core business needs.
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Show Notes
- AI investment surged to $314 billion in venture capital, with an 80% year-over-year increase
- Healthcare is ripe for AI transformation, currently only 10% digitized
- AI can dramatically improve patient experiences through personalized, automated interactions
- Not every problem requires an AI solution – focus on solving genuine customer needs
- Product managers must remain curious and maintain human connection while leveraging AI
- Rapid iteration is crucial in the fast-evolving AI landscape
- Understanding potential AI biases and future regulations is critical for sustainable product development
- AI should augment, not replace, core business competencies
- Emotional and social aspects of customer needs cannot be fully captured by AI
- Healthcare can use AI to reduce administrative burdens and support clinicians
- Investors are wary of pitches that only emphasize AI without addressing specific customer problems
- Product managers should use AI to accelerate research and insights, not replace human understanding
- The cost of AI implementation varies and requires careful cost-benefit analysis
- AI can help product managers identify and test features more quickly
- Maintaining intellectual curiosity is key to effectively integrating AI into product development
- Companies must be prepared to adapt their business models as AI technologies evolve
- User experience remains paramount, even with AI-enhanced products
- AI can help create more personalized and efficient customer interactions
- Understanding the limitations of AI is as important as recognizing its potential
- The future of product management involves skillfully integrating AI while preserving human insights
About the speaker
Aman Shah is a healthcare executive and entrepreneur with expertise in driving growth, revenue, and strategic partnerships in healthcare services. He currently serves as Vice President of New Ventures at VNS Health, one of the nation’s largest nonprofit home healthcare organizations and integrated Medicaid-Medicare health plans. Aman built the venture division from the ground up—overseeing venture investments, new company creation, and partnerships. Under his leadership, VNS Health co-launched two healthcare startups, Vitalic Health and Helpful. Prior to VNS Health, Aman built his career in management consulting, starting at Deloitte, specializing in new product development and go-to-market strategies. He is also the co-founder of BaNanaji Property Group, a real estate firm that transforms single-family homes into co-living spaces for young professionals. Aman’s passion for mission-driven innovation extends beyond business—he served as a volunteer first responder for over 12 years and is committed to launching and scaling ventures creates a meaningful impact for vulnerable populations
About the host
I am passionate about using technology to solve problems and I take great pleasure in helping others to achieve their goals. I live these values every day working in Product.