Customer focus

Let’s Abandon Customers and Users

Product leadership guru Rich Mironov discusses why product managers need to stop talking generically about customers and users.
Customer focus

Portigal Consulting Founder on User Experience

Listening to customers is critical for user experience design. Product managers must set their worldviews aside in order to effectively listen
Customer focus

Chief Product Officer at LiveRamp Anneka Gupta on Building Customer Relationships

Understanding the art and science of customer relationships, risk/reward ratio for businesses, and building your network
Customer focus

ProdPad Head of Customer Success Andrea Saez on user on-boarding

Founder of Mind The Product and ProdPad Andrea Saez shares her experience with on boarding new users.

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