Vrbo CPO on Using Data To Be Customer-Centric

Customer-centric brands are taking advantage of the digital explosion by leveraging big data to open new opportunities to connect.

The Unique Benefits of Design Swarms

Design swarms deliver benefits of speed of generating solutions, generating unexpected discoveries, and tackling complex issues.

Design Swarms: Faster With Better Results

Design swarms enable teams to generate impactful solutions in less time by crowd-sourcing a wide range of input from many different users.

Authentic Design Founder on Building With Design Swarms

Design swarms enable product teams to solve large-scale problems via an interactive platform that enhances creativity for a wider audience.

Homer Co-Founder on Driving Business Value With Data

Analyzing product data enables teams to calculate the lifetime value of a customer to ensure that their product strategy retains users

User Feedback: Best Practices For User Interviews

User interviews are essential. User feedback is best collected with a strategic approach and targeted questions to collect responses.

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User Feedback: Product Decision Making

User feedback is best used for product decision making when applied to a framework based on impacts and risks; every choice affects results.

Experian Product Lead on When To Ignore User Feedback

Collecting user feedback is vital for any product. Still, choosing how to use is even more important. "Expectation bias" explains why.

Jobs To Be Done: Story Mapping

Job story mapping is a key element in the jobs to be done theory. This simple approach shows the “why” determining customer satisfaction.

Brilliant Product Director on Product Growth: Do What It Takes

Product growth requires product managers to utilize leadership skills that define many of the world's most successful CEOs.

Jobs To Be Done: Disruption Strategy

An effective disruption strategy, jobs to be done theory breaks down process to capitalize on the competition’s weakness.

Customer Personalization Methods

Better customer personalization provides more opportunities to drive revenue. Personalization makes it easy to choose to become customers

Design Skills For User-Centric Design

User-centric design skills will make you a better team manager beyond just making a product look great. Instead, focus on group fundamentals.

Shutterfly Product VP on The Power of Personalization

Personalization improves marketing metrics. Find out how to leverage individual customer identities at scale.

How Design Thinking Influences User-Centric Design

Design thinking and user-centric design creates advantages for business in any industry with undeniable results.

Swarm Design: Take Design Thinking Anywhere

Swarm design provides uncommon access to the design thinking process to users with opportunities to drive collaboration from non-designers.

UserTesting fmr Product VP on User-Centric Design

User-centric design goes beyond style and looks. At its core, design unites nearly every aspect of products, businesses and organizations.

Swarm Design: Creative Design For The Masses

The power of swarm design lies in the ability to connect users to products they love by engaging them in the design process.

Homer Co-Founder on Measuring Success With Data

Data metrics enable product teams to understand customer preferences and optimize product performance to generate revenue more efficiently.

Authentic Design Founder on Swarm Design

Swarm design aims at transforming our world. What can it do for your product or company? Learn about its origins from a design innovator.

Complex Products: Get The Details Right

When managing complex products, the devil is in the details - evaluating multiple scenarios and managing the effects of uncommon situations.

Product Management: Building Something New

When approaching new product development, it's critcal for product management teams to evaluate qualitative and quantitative data equally.

HYP3R CEO on Scaling Customer Delight

To effectively scale a business, focus on providing customer delight with marketing tactics that are rooted in the product's core value.

LiveCareer Product VP on Assessing International Markets

When assessing international markets, consider customer research, localization, e-commerce, product marketing & legal requirements.

Product Research: Expand Your Current Product

Successful products use product research to gauge opportunities to leverage their business reputation to expand into new markets.

Product Strategy: Building Something New

Build a product strategy for new solutions by evaluating organic integration points that align with your core operations.

Product Research: Budget To Build From Scratch

Product research at its best combines qualitative and quantitative insights to generate recommended approaches for new product solutions.

Product Manager Skills: Master Prototyping

Product managers benefit from building prototypes that satisfy common user demands and provide essential value that resonates with customers.

Product Strategy: Ideation 101

Product teams must invest time during the ideation phase to ask critical questions to guide their product strategy to reach more customers

Microsoft fmr Product Lead on Product Research

Product managers use of product research based on the maturity of their core product and available budget for research projects

RetailMeNot fmr Product VP on Product Strategy

An effective product strategy begins with addressing a business need your product will solve through forward-thinking vision and a final goal

Product Expansion: When To Go Forward

Compelling reasons for product expansion: from satisfying short-term customer needs to setting up your product for long-term success.

Product Expansion: Avoid These Drivers

Reasons to avoid product expansion - from personal employee requests to knee-jerk reactions from investors about your competition.

Innovating With Low-Velocity Products

There's plenty of room to innovate with low-velocity products - solving complex problems with innovative approaches for customers.

Optimizing Features For Data Products

One of the biggest challenges in managing data products is how to best optimize features, balancing what to improve versus what to delete.

Justworks Product SVP on Product Expansion

With product expansion, companies leverage their brand equity to launch new solutions that broaden their customer base.

Low-Velocity Products: Simplifying Complex Problems

Managing users and keeping them engaged is a significant challenge for product managers who focus on low-velocity products.

Zillow fmr Product Lead on Low-Velocity Products

Look beyond usage rate to understand the impact of low-velocity products, as they provide meaningful solutions to complex/expensive issues.

Legacy Products: Vampires vs. Replacements

Evaluate legacy products by their ability to solve important problems and analyzing opportunities for future innovation.

Legacy Products: Questions, Then Keep or Kill

Product teams managing legacy products must wrestle with continuing to optimize a specific product or deciding it's time for a replacement

Biodigital CPO on Revenue Growth Products

Optimize Growth products with early user adoption with emphasis on maintaining engagement and retention to drive sustained revenue growth.

Building New Features: Product Analytics For Enterprise

Today's product analytics tools provide PMs with access to critical data to make informed decisions on enhancements and overall performance.

BioDigital CPO on Product Design Philosophy

Every aspect of the product design process must be focused on the end user, providing customers with clear value in solving a clear use case.

Design Development: Product Testing For Enterprise

Product testing tools provide teams with critical insights driven by real-world customer interactions to optimize performance, functionality.

Product Design: Putting In The Work

From constant ideation to trial and error, product design is a grind that requires patience and creative inputs to keep designers focused

Product Design: The Right Equation For Product Results

Along with focusing on the final deliverable, product design must be viewed as a process that requires ample time to produce the best results

Facebook AR/VR Lead on Effective Product Design

Product design is often misunderstood by product managers and viewed as a "mystery." In reality, the two departments have plenty in common.

Ovia Co-Founder on Growth Products

The success of growth products is driven by customer engagement and retention in order to create a sustainable base of active users.

Value Creation For Growth Products

Value creation for growth products occurs through a variety of product phases, which must be reviewed in order to build long-term success

Floodgate Founder on Building For Growth Products

Growth products are guided by driven teams that are intentionally driven by success and do not accept failure as an option.

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