PM teams are most effective when potential issues are identified early, flagging potential errors and eliminating confusion on priorities.

PM teams need to think through red flags that can affect new product features, including use case complexity and impact to daily business.

Ash Wahi has led product teams that manage many of the largest service platforms. Managing a platform product shares many common themes with other product management functions. However, as Ash explains, there are key differences in defining the strategy for platform products and how feedback is collected to enhance the product experience.

Shiren Vijiasingam is a product leader who is dedicated to creating solutions that connect with users on a human level. Building an action plan to identify and solve friction is critical to improving the overall customer experience with products. Shiren presents a five-step model that takes a comprehensive view of the customer journey to create solutions that enhance the product experience.

Shiren Vijiasingam is a product leader who is dedicated to creating solutions that connect with users on a human level. Friction is often viewed as a negative, but it can also create opportunities for new solutions to emerge. As Shiren explains, there are creative ways to turn customer pain points into innovative enhancements that bring joy to more customers.

Gaurav Hardikar discusses how product managers should drive decisions and improve their EQ. How decisions are made matters in this role.

Being an effective PM requires people skills to manage perceptions within the team, while providing practical tips to help with goal setting.

The three simple rules that great speakers follow