By Products That Count
If you caught our newsletter today, we took a moment to highlight an ongoing series by our host, Capsule Product Director Samantha Scott,
This week on Product Talk we hand the hosting chair over to our very own Founder, and Managing Partner of Mighty Capital, SC Moatti. Her
Sometimes the most difficult part of product development is achieving a balanced operations approach that ensures success across all
What happens when a once in four years live mega-event meets a once-in-a-lifetime pandemic? Ask Andrew Yu, former Senior Product Manager
We’ve been on a bit of a journey here at Products That Count. First, we shared with you how we went about defining the problem that
How does an organization gain market leadership in a rapidly changing landscape amidst tough competition? It’s a lofty question with no
As a digital consumer, ads probably aren’t a favorite part of the online experience. However, as Brave VP of Operations and Services
Our 2021 Speaker Series continues with Barren Castor, the Sr. Product Director at Rev, a leader in speech-to-text services with a focus on
With the new year right around the corner, it’s the perfect time to reflect back on an interesting and at times tumultuous year.
Products That Count is all about community, and our Heads of Chapter are an invaluable part of driving that mission. With chapters in 6
Introduction The internet leveled the playing field in many ways. Consumers and employees alike now have a larger voice, leading
Introduction Product Talk is a podcast series produced by Products That Count that drives product conversation through elevated discussions
Insightful. Motivating. Presumptuous. Unethical. However you feel about them, case studies are a standard part of product manager
Building teams for effective product execution is truly an art form. If we’re being completely truthful, how a product leader organizes
Product leaders are present in every company, but the way they function within an organization can vary widely. Possessing the ability to
As designers and innovators, we sometimes find ourselves living in the depths of our products, focusing on the most intricate levels of
There’s no doubt about it, 2020 has been full of curveballs. With markets yo-yoing and the rules of business operations changing by the
Introduction We recently sat down with Verizon Board Director and Silicon Valley pioneer, Shellye Archambeau, to discuss her upcoming
During the fireside chat, Products That Count founding CEO, SC Moatti, hosted Heap Co-Founder and CEO, Matin Movassate, and had a lively
Imagine you are prospecting for oil. If you want to maximize your long-term ROI, you don’t start by aggressively drilling the well.
Recently, product veteran and Products That Count founder SC Moatti was joined by product leaders for an in-depth conversation on what the
Established in 1983, Sam's Club is no stranger to changing environments and creating adaptable products. The retail warehouse survived the
Introduction We recently sat down with fmr Calendly VP of Product, Oji Udezue, to discuss customer discovery as well as what it means to
Introduction We recently sat down with fmr Tinder CPO, Ravi Mehta, to discuss personalization in product with artificial intelligence
Great product leaders have a keen vision about how to drive business outcomes to the next level. Unfortunately, they are often tied down
Introduction We recently sat down with Skylar Founder & CEO, Cat Chen, to discuss scaling a product-focused startup and the factors
Introduction We recently sat down with The Nudge Co-Founder & CEO, John Peterson, to discuss building a product for personalization
Teachable VP of Product, Tommi Forsström, had a lot of valuable wisdom to share with product leaders who have the ambition to take their
Introduction We recently sat down with Samsung NEXT Head of Product Enablement, Danny Carvajal, to discuss distributed product teams in a
Qubole SVP of Products, Mohit Bhatnagar, shared about how great PMs are polymaths and so much more about the product mindset you need to be
Products That Count is one of the largest and undoubtedly the most influential global network of product managers in the world. Over
Introduction We recently sat down with Psychotherapist Toni Brooks, to discuss the mental health impact of the COVID-19 pandemic on
The presentation from Katie van Zyl focused less on numbers crunching and was more focused on how to set yourself up to be successful with
The original presentation on subscription products that Baxter planned to give took on a new life in the face of a global pandemic.
Introduction We recently sat down with Give Oxygen Co-Founder, Chris Higgins, to discuss innovating products for a pandemic. In these
The webinar focused not only on finding product-market fit but discussed what is happening with product-market fit amidst a global
Chitrang Shah ran through many lessons learned from building the first generation of AI products. It’s worth checking out the entire
As product design matures as a discipline, it has the potential to partner or conflict with established product management disciplines. All
Introduction We recently sat down with fmr Amazon Sr. Product Manager, and current Wyze Labs Director of Product, Mark Tan, to discuss
Are you an established consultative sales leader with a passion for technology products, and looking for an opportunity where your network
Naomi Allen talked at great length about Modern Product Executives and the evolution of product leaders. You should watch the entire video
Introduction We recently sat down with Heap Co-Founder & CEO, Matin Movassate, to discuss all things Heap, product management, and
Yelp’s Head of Data Science will be speaking in San Francisco on January 22, discussing Product Management for Data Science. The speaker,
Products That Count started because I asked myself: what makes a great product? I founded Products That Count after spending a dozen years
Introduction We recently sat down with COO and Head of Product of GameClub, Britt Myers, to discuss his role on the Product Awards
Looking to the future Instead of reacting in real-time to how a customer is behaving right now, I’m trying to figure out if
Personalization in B2C Software Products has been a hot topic in Product Experience and Marketing for many years. Users have come to
What are the steps to improve customer retention? Good retention is the result of customer obsession. You have to talk about customer needs
Introduction Creating People Focused Tech Products: Future of The Internet and Open Source Philosophy When it comes to the future of the
Introduction AI & ML Product Design, Development, and Adoption: An Introduction AI and ML are beyond buzzwords. It seems like
3 Mistakes and How We Overcame Them As Co-Founder and Chief Product Officer of Homer Learning, I was at the table for many strategic
Blue Apron Fmr Product VP on Building Startups vs Products (Part 3) Understanding Capital and Raising It The final focus that a founder
Blue Apron Fmr Product VP on Building Startups vs Products (Part 2) Getting Products Made For Your Customers Founders need to focus
Building Startups vs Products: Product Management Start and Picking Your Team (Part 1) Building A Startup and A Product I want to talk
Amperity fmr Product Lead on Building From Idea To Business (Part 3) Find Your TAM With Customers Now, let's talk about TAM (Total
Amperity fmr Product Lead on Building From Idea To Business (Part 2) Creating Your Dream Team For Your Idea The concept of team fit centers
Building From Idea to Business: Starting the Journey and Knowing Yourself (Part 1) Reality Check on Building a Business Last year I decided
Product Manager Leadership In Growing Startups: Know The Product Story and Communicate As a product manager, your goal is to have a
Expedia Fmr. Product Lead On Managing Customer Feedback Loops (Part 3) I'd like to give some framework on how to act on customer feedback.
Oscar Health Product Lead on Understanding Product Users (Part 3) For ecosystem platform building, after forming the hypothesis we move
Oscar Health Product Lead on Understanding Product Users (Part 2) In order for Oscar to coordinate such a wide variety of product users, a
Lyft Product Lead on How To Ship During A Company Pivot (Part 3) It helps to practice what you are going to say when you announce a company
Introduction AI Tech: Augmented Intelligence I’ve been working in AI tech for about 10 years. As the former head of the IBM Watson
Lyft Product Lead on How To Ship During A Company Pivot (Part 2) During any company pivot, your circle of influence can affect people’s
Company Pivot: Dealing With Change How do you deal with chaos? How do you lead when everything is falling apart? We all like to imagine the
To apply: send resume and cover letter to [email protected] with "Content Marketing Associate: <your name>" as subject.
Vrbo CPO on Using Data To Be Customer-Centric (PART 2) How do you listen to your customers? Furthermore, how does a platform mindset give
Product Data: Calculating Lifetime Value Following up on my first post on ERPI, it’s time to dive further into analyzing your data to
Microsoft Product Lead on Jobs To Be Done (Part 3) After gathering customer research, you can initiate story mapping via jobs to be done.
Doing What It Takes To Drive Product Growth It’s commonly said that the Product Manager is the “CEO” of the product. In the context
Microsoft Product Lead on Jobs To Be Done Transformation (Part 2) WAZE is a great example of how to apply jobs to be done theory. Remember,
Jobs To Be Done Theory & Product Transformation When I joined Bing Ads about six years ago, it was a fairly dark time for the product.
Introduction Traction Gap: Patterns That Drive Success For Startups As is the case with any set of guiding principles, the framework
How To Build The Perfect Board Deck As a product leader, the executive team requires you to understand the business strategy. Furthermore,
Product Data Metrics: Expected Revenue Per Install (ERPI) “Data just doesn’t sit in our mind as much as stories do. More importantly,
Product Management Dharma: Your Code For Success It has been a crazy yet amazing year at Brilliant. I’ve already seen the company double
Customer Personas: Learn To Hate Your Product Wait, did I say...learn to hate your product?!? How could you say such a thing? But,
Shutterstock Product VP on E-Commerce Growth (Part 3) Building a successful e-commerce product is all about retaining customers. Simply
Microsoft fmr Product Lead on Product Research (Part 3) It's easy to say that having an established product and budget to burn would create
Shutterstock Product VP on E-Commerce Growth (Part 2) If you're managing an e-commerce product, you need to drive customers toward a
RetailMeNot fmr Product VP on Product Strategy (Part 3) As product managers, we all love building new things. However, these great ideas
Microsoft fmr Product Lead on Product Research (Part 2) Sometimes, product managers actually have some budget at their disposal to
Fill The Funnel: The Business of E-Commerce During my career, I've been fortunate to work on some of the largest e-commerce platforms -
RetailMeNot fmr Product VP on Product Strategy (Part 2) When you set out to build a new product strategy, it's critical to give yourself
Product Research: Enhancing Product Without Budget Throughout my career, I've been fortunate to work in a variety of organizations that
The Definition of Product Strategy Let's be real - it's hard to produce consistent results without a clear product strategy. In my career,
Identifying Your Passionate Customers Do you know who your most passionate customers are? They may not be the ones who spend the most money
Alexa fmr UX Product Lead on Building Voice Products (Part 3) In many ways, the best practices for creating voice products that maximize
Alexa fmr UX Product Lead on Building Voice Products (Part 2) Today, we interact with voice products on virtually a daily basis. It's
Headspace Product VP on Voice Technology (Part 3) Going beyond the rapid adoption of products that are powered by voice technology, it's
Headspace Product VP on Voice Technology (Part 2) When you think about the devices that you use every day, voice technology now plays a
Wearable Technology: Balancing Innovation & Culture When I set out to start what became Doppler Labs, I didn't know anything about
Voice Technology: Modernizing Original Communication It's time to go all the way back to the very beginning. Prior to the advent of
Voice Products: It's All About Cultural Context When talking about voice products, it's important to consider the motivation for using
Nordstrom Tech SVP on E-Commerce (Part 3) Through the years, conversion rate tends to be the most common measurement for e-commerce
Nordstrom Tech SVP on E-Commerce (Part 2) While e-commerce brings advantages to the purchase experience, there are plenty of opportunities
Balancing E-Commerce With Brick & Mortar Retail For years, the transaction process at traditional retail stores has followed a linear
Coinbase CPO on Design Thinking (Part 3) Are you familiar with ”crypto kitties?” These are collectible items based on crypto exchanges
Jet.com fmr VP on Product Design (Part 3) While it’s important to understand what not to do with designers, there are also plenty of best
Coinbase CPO on Design Thinking (Part 2) Today, our global financial system supports billions of people every day. While we are very lucky
Jet.com fmr VP on Product Design (Part 2) Through the years, I’ve asked product designers to share horror stories about business leaders
While this can be advantageous for many disciplines that require “being in the zone,” or having long focused periods of uninterrupted
Product Design For Those In Need In the spirit of talking about “products that count,” my current role at Crisis Text Line is all about
Inc. Magazine 30 Under 30 and Envested founding CEO Isa Watson shares key concepts that allowed her to create an intuitive platform
The Foundation for New Product Development Discussing innovation through product development can involve many different teams. At The New
This article was originally published on Pragmatic Marketing’s blog by instructor Steve Gaylor Communication is essential—speaking
So what’s so special about voice and these conversational experiences? How did we end up here? Well if you think about it, voice
This article was originally published on Amplitude's blog by VP of Product Justin Bauer How to organize your team is one of
In the past, marketing security was largely developers looking to add cryptography to their applications to protect credit card numbers.
There’s More To Product Design Than Just Data When it comes to product design, using data is pretty much a given at this point. We all
Smart people learn from their mistakes. Wise people learn from the mistakes of others. Hear what LinkedIn fmr Product VP Joff Redfern would
Product Management: Friction In the end, mitigating friction and understanding pain points for customers will add a human touch to your
This article was originally published on mironov.com by product leadership guru Rich Mironov in August 2017. In a well-run organization,
This article by Rich Nutinsky originally appeared on pragmaticmarketing.com, your go-to-tool for all things product. Subscribe now!
I love a good debate. You know that saying “playing devil’s advocate?” I’m pretty sure it applies to me. The instant I’m
Your Guide To Team Building 101 The answer is anything and everything that is needed to get the product out the door and keep your users
This article was originally published on mironov.com by product leadership guru Rich Mironov in May 2017. This article explains why it’s
Would you want to be the smartest person in the room? What if you had the choice between that and having the most emotional intelligence in
How do you go about building a great product? Being today's “Uber for X” works great, some of the time. But following the path of
Product Strategy and Execution How do you reconcile vision and execution? Netflix Former Product VP Gibson Biddle shares the two models he
When I meet product experts, they almost always say they rely on data and analytics to give them the hard evidence needed to build their
Introduction Note: This podcast has some minor sound issues, our apologies for the audio inconvenience. About the Podcast: How can
Introduction Dorie Clark is an accomplished leadership coach and author of career coaching guides to help professionals develop their
This article was originally published on mironov.com by product leadership guru Rich Mironov on August 8, 2017. His article is a first-hand
Product North Star: Work With Purpose When setting your product north star, it's easy to think about the size of the prize in dollars.
Introduction The art of listening is critical for product managers to understand user needs and create products that connect with the
Turbocharge Product Development Master the art of prototyping by learning six core principles honed by Oculus Design Engineering Head
Building Workplace Software Why do we have different standards for our tech products dependent on context? Why do we expect beautiful and
Personalization Is All About Perspective You've probably heard the term "personalization" come up at your organization in recent years.
Make Anyone Use Your Product The success of a product is increasingly defined by the 'why' someone will use a product, over the 'how' it
Introduction Gaurav Hardikar is an e-commerce innovator focused on enhancing the online retail experience. While online retail continues
Introduction About the podcast: In this interview, Katherine Kornas talks about Pandora's commitment to both culture and innovation. She
Introduction About the Podcast: Stuart Foster talks about the importance of simplicity in making your brand stand out in the
Introduction About the podcast: In this podcast, Anneka talks about understanding the art and science of customer relationships,
Introduction About the guest: Clara Nam has an extensive background in product design. She previously worked at Samsung as a visual
Introduction About the podcast: Code for America product lead Alan Williams shares the great work he and his team are doing with
Companies invest billions of dollars in designing new products every year, but more than 70% of those products fail to monetize
Introduction About the Guest: As a founder, venture-backed CEO, public company executive and now venture capitalist, Anne Dwane is
Introduction About the guest: Andrea is Head of Customer Success at ProdPad, a SaaS web tool designed to help make the product managers'
Amazon started as an online book store and today, it's a leading retailer and cloud computing giant. What are the secrets behind Amazon's
Innovation: Scarce/Expensive to Ubiquitous/Cheap I'm sure that many people have told you, "we're living in an amazing time." While this may
Taking Netflix From Good to Great How do you build products and brands people love? Netflix' ex-VP Product, Gib Biddle, shares how his
Leadership: Inspire Greatness In Others Through the years, I have studied the leadership habits of executives and top professionals. My
Introduction About the podcast: Product guru and bestselling author Dan Olsen talks about what makes for great products, great product
Introduction About the podcast: Yelp Product VP Eric Singley talks about growing products at Yelp in the early days and shares what he
Introduction Robbie Baxter is a leading expert in sharing the benefits of today's membership economy. As Robbie explains, leading
This post originally appeared in the Harvard Business Review. A growing number of publicly traded consumer internet companies are making
Big Data 101: The Holistic View When I first joined Facebook, the company was not effectively leveraging data to make informed product
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The Workplace of the Future A well-designed workplace is critical to attract A-players and build at first-class culture. The traditional
Create Great Tech Teams Facebook's ex-head of mobile development Jocelyn Goldfein shares best practices in building great software
You Are What You Buy By popular demand, we are bringing another bright member of Dan Ariely's Irrational Labs to discuss the impact
Early stage startups typically don't have dedicated product managers / product owners. But once they get to 30 people or have a few
Money by Design Money is deeply intertwined with our culture, our relationships, and our choices. Money has been around in various forms
Building Great Products Behavioral economists provide a framework to understand when and how people make errors. As product managers, how
Creating Brand Names with Buzz First of all, one of the most critical decisions for new products is—its name. Our guest this month is
Introduction We recently sat down with Universal Electronics SVP Product & Technology, Arsham Hatambeiki, to discuss building AI